Field Supervisor – Arborist

 In
Job Type: Full time
Job Location: Montreal - QC

Reporting to the Senior Field Supervisor, the Field Supervisor is responsible for ensuring that contractual obligations are fulfilled in a high-quality, technically proficient, safe way within budgets assigned. They are tasked with developing and maintaining a talented and productive team to ensure that our clients receive the best service from Strathmore.

Oversee daily operations

  • Establish routine maintenance schedules and schedule short-term maintenance activities;
  • Review and modify schedules daily for following day;
  • Assign tickets and material requirements to Crew Leaders;
  • Supervise morning startup;
  • Organize and record safety meeting documentation from Crew Leaders;
  • Record and approve time and material from crews in Company Software daily;
  • Conduct weekly spot-check to confirm that hours are being worked as reported;
  • Participate in daily meetings with Account Manager to review crews, maintenance work, work orders and special circumstances;
  • With Account Manager, ensures adequate coverage of contractual requirements;
  • Record incidents and near misses on paper and in Company Software.

Develop a strong team

  • Evaluate team strengths and limitations, augment as appropriate;
  • Participate in hiring activities and decisions;
  • Ensure proper development of Crew Leaders;
  • Mentor Crew Leaders to ensure effective implementation of Strathmore quality standards – meet each Crew Leader regularly: observe work being performed, coach Crew Leaders and Field Supervisors on strategies to improve technique, efficiency and productivity, gather Crew Leader feedback;
  • Organize and implement Crew Leader meetings weekly to develop and train personnel;
  • Recommend team members with potential for growth/career path;
  • Foster a cohesive team of Operations and Administrative staff to ensure quick response for client expectations and quality production;
  • Act as liaison between Field personnel and HR when necessary;
  • Support timely and accurate implementation of procedures and paperwork.

Provide technical expertise

  • Respect seasonal calendar to ensure that tasks are being performed at seasonally appropriate times;
  • Stay informed about problems facing Arboriculture;
  • Recommend preventative or restorative treatments for clients;
  • Ensures efficient communication with clients, account managers and field staff for client concerns and complaints (issues);
  • Ensures accuracy of information in Company Software and produces reports as per schedule;
  • Maintain active contact with people and trends in the industry that affect operations.

Provide exemplary leadership

  • Represent company in professional groups/associations;
  • Participate in training and education activities;
  • Lead and participate in extra hours activities designed for team building;
  • Maintain active contact with people and trends in the industry that affect operations.

Qualifications

  • College/Technical degree in Arboriculture;
  • Five years of industry experience;
  • Proven extensive skills with leading teams and managing crews;
  • Motivated, self-starter; • Ability to handle stress and to multi-task;
  • Working knowledge of Windows-based computers and functional knowledge of MS Office;
  • Bilingual (French and English), Spanish is considered an asset;
  • Valid Quebec driver’s license.

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